AgentExchange

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

AI for Customer Service | Resolve More Issues with Guided Troubleshooting

Get to 90%+ Accuracy Faster with Purpose-Built AI for Service

Overview

Resolve issues faster, the first time, in mission-critical service environments. Bring together knowledge from your data and people to create a Smart Resolution Hub. Get turn-by-turn guidance and 90%+ accuracy, seamlessly integrated in Salesforce.

1 of 5

See How AI for Customer Service | Resolve More Issues with Guided Troubleshooting Works

  • Smart Resolution Hub - A single system of intelligence brings together knowledge from thousands of people, data sources and interactions.

  • Turn-by-Turn Guidance - Al- guided workflows directing your teams through the best next steps (like a navigation app).

  • Faster, Accurate Resolutions - Resolve issues faster, the first time, with 90%+ accuracy and answers in seconds.

Neuron7 helps resolve issues faster, the first time, in mission-critical service environments. By bringing together knowledge from vast data sources, experts, and interactions into a Smart Resolution Hub, Neuron7 provides turn-by-turn guidance to resolve issues, seamlessly integrated within Salesforce Field Service, Service Cloud, Data Cloud and Slack. Empower your service teams with trusted AI to achieve 90%+ resolution accuracy faster with the leader in Service Resolution Intelligence. Key metrics impacted: -Resolution time -First call resolutions / first time fix -Truck rolls -Parts wastage -Onboarding / training time -CSAT / NPS Key Industries: -Medical devices -Industrial equipment -High-tech devices -Telecom equipment -Utility equipment -Large venues like big box retailers and airports

Categories

Business Needs
Customer Service
Field Service
Agent Productivity
Industries
Healthcare & Life Sciences
High Tech
Manufacturing
Personas
Developer
Executive
Service Agent / Supervisor
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Community Builder
Ready to use in the Salesforce Community Builder.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Salesforce Mobile
Supports Salesforce for iOS and Android.
No Limits
Lightning Ready
Agentforce
Community Builder
Managed Package
Salesforce Mobile

More from Neuron7.ai

  • Neuron7 for Agentforce
    by Neuron7.ai
    No Ratings
    Neuron7 extends Agentforce capabilities, providing advanced asset diagnostics, intelligent recommendations, and step-by-step guided workflows allowing you to quickly unlock the power of AI-driven service resolution to drive productivity and success.
    Customer ServiceField Service

  • Neuron7 Service Agent Suite | Mission-critical troubleshooting and resolutions
    by Neuron7.ai
    No Ratings
    Neuron7 extends Agentforce capabilities, providing advanced asset diagnostics, intelligent recommendations, and step-by-step guided workflows allowing you to quickly unlock the power of AI-driven service resolution to drive productivity and success.
    Customer ServiceField Service