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AI for Customer Service | Resolve More Issues with Guided Troubleshooting

By Neuron7.ai

Get to 90%+ Accuracy Faster with Purpose-Built AI for Service

Paid  
Industries
Healthcare & Life Sciences
High Tech
Manufacturing
Business Need
Customer Service
Field Service
Agent Productivity
Requires
Service Cloud
Compatible With
Service Cloud
Data Cloud
Manufacturing Cloud

Resolve issues faster, the first time, in mission-critical service environments. Bring together knowledge from your data and people to create a Smart Resolution Hub. Get turn-by-turn guidance and 90%+ accuracy, seamlessly integrated in Salesforce.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Service Cloud
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Service Cloud
Data Cloud
Manufacturing Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Developer
Essentials

App Details

Version
Neuron7 Resolution Intelligence/Neuron7 Resolution Intelligence 9.7.0
Listed On
02/23/2021
Latest Release
08/01/2026
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Community Builder
Ready to use in the Salesforce Community Builder.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Salesforce Mobile
Supports Salesforce for iOS and Android.
No Limits
Lightning Ready
Agentforce
Community Builder
Managed Package
Salesforce Mobile
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 41
Custom Tabs: 5
Custom Apps: 1
Lightning Components
Global: 101
App Builder: 54
Community Builder: 43
Languages
Dutch
English
Finnish
French
German
Danish
Italian
Japanese
Korean
Portuguese
Simplified Chinese
Spanish
Swedish
Thai
Traditional Chinese

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
3.2.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
07/07/2020

Additional Details

Neuron7 helps resolve issues faster, the first time, in mission-critical service environments. By bringing together knowledge from vast data sources, experts, and interactions into a Smart Resolution Hub, Neuron7 provides turn-by-turn guidance to resolve issues, seamlessly integrated within Salesforce Field Service, Service Cloud, Data Cloud and Slack. Empower your service teams with trusted AI to achieve 90%+ resolution accuracy faster with the leader in Service Resolution Intelligence. Key metrics impacted: -Resolution time -First call resolutions / first time fix -Truck rolls -Parts wastage -Onboarding / training time -CSAT / NPS Key Industries: -Medical devices -Industrial equipment -High-tech devices -Telecom equipment -Utility equipment -Large venues like big box retailers and airports

Need help?

Neuron7.ai

San Jose, CA

Neuron7 provides dedicated customer success and support, with 24/7 coverage globally.

Support Phone408-877-0234
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