Starting at $125 USD per user per month Customers must purchase a minimum of 20 named users of EasyVista Self Help and the same number of users for the EasyVista Self Help Connector for Salesforce. Customers also have the option to purchase the EasyVista Service Bots as an additional option.
EasyVista Self Help for the Salesforce Service Cloud complements Salesforce Knowledge by providing data-driven interactive scripts to improve the handling of complex customer service issues.
All Self Help purchases require a 3-year contractual commitment. ####Customers looking to use EasyVista Self Help for Salesforce Service Cloud need have the Autumn 2020 Edition of Self Help installed in their environment.
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