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Recur - OmniChannel for Salesforce - WhatsApp/WeChat/Line/Facebook Messenger

By Recur Limited

Connecting popular multi social media channels in Salesforce

No Ratings
Starting at $39   USD/user/month

Discounts available for nonprofits

Business Need
Chat & Web Conferencing
Requires
Service Cloud

Provide a one-stop engagement solution connecting your consumers with WhatsApp, WeChat, Facebook Messenger and LINE in Salesforce. Features include multi-channel real-time live chat in a single console, conversation automation, outbound messaging, etc.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Service Cloud
Salesforce Editions
Enterprise
Unlimited
Developer

App Details

Version
Recur Omni/Recur Omni v2.030921 2.30921.0
Listed On
12/09/2020
Latest Release
11/01/2023
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 18
Custom Tabs: 19
Custom Apps: 3
Lightning Components
Global: 25
App Builder: 6
Community Builder: 0
Languages
English
Simplified Chinese
Traditional Chinese

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.962.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
12/09/2020

Additional Details

Recur provides a one-stop engagement solution connecting your consumers from 200+ countries, including China. This absolutely can derive your business strategy For the inbound messaging, Recur allows you to manage multi channel conversation in a single console. With the intelligent native omni-channel routing, conversation from different channels will be routed and handled by proper customer support with a high satisfaction rate. For the outbound messaging, you can define your own target list and send out the template message through these popular social media channels, and capture the feedback in real-time. This definitely increase the action rate on your event campaign. We are here to help you derive your business strategy in omni channel. Contact us at sales@recur.com.hk today to find out more.

Need help?

Recur Limited

Hong Kong

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