Sirono Financial Health App
Every Contact Center Agent becomes a Collector
Overview
The Financial Health App, installed in your HealthCloud or ServiceCloud environment, provides visibility into outstanding balances, payment plans, and estimates. It offers easy ways for agents to collect payments, including credit card and eCheck.
Instant visibility into patient financial responsibility across all provider departments. Includes outstanding balance and age of accounts, status of payment plans, and details of all pre-service estimates.
Data-driven recommendations for the agent as to what to say to the patient, as well as what actions to take. These configurable recommendations may include: take payment, offer payment plan, take deposit, offer financial assistance program.
Easy-to-use payments, including credit card and e-Check, and simple payment plan creation. Online payments utilize the provider's merchant gateway of choice, and Sirono creates payment transactions to be posted back to the source accounting systems.
Sirono's Financial Health App, installed in your HealthCloud or ServiceCloud environment, provides visibility into outstanding balances, payment plans, and estimates. It offers easy ways for agents to collect payment, including credit card and eCheck, and ability to create and manage payment plans. Insight into the patient's financial status is clearly displayed, and is used to generate recommendations for the agent as to what to say and offer the patient.
Categories
- Business Needs
- Productivity
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Salesforce ShieldSupports Salesforce orgs that use Shield.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadySalesforce ShieldManaged Package