Stopped working after some months

I succesfully instealled and made this package work, but after some time it stopped working. I got it working by saving the Named Credentials again. Se this thread on the community forum for more information: https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000ISGOf

Not working

Posted on Trailblazer community as well - I will come back and update my review and how I got it to work if someone is able to help , but like other reviewers have mentioned it is displaying "No Journeys Yet" - even with everything set up as detailed in the guide.

Just in case this helps anyone else - I noticed it only works if you specify a 15-character contact ID rather than the default 18.

Set it up but I don't see the journeys.

I followed the instructions in the user guide and I added the Marketing Cloud Journeys custom component on the contact page in SF but I don't see any of the journeys the contact is part of. I don't get any error messages though, it just says "No journeys yet!" Are there any common mistakes or issues that people have when trying to connect the app, or perhaps some kind of bug that I might not be aware of?

Same issue here!

same here... i know that leads ar in journeys with the same Contact Key but still nothing being displayed in SFDC.

Not working for me but seems like it would be a huge benefit for us

Just downloaded and finished set up but am receiving the below error. It's displaying the correct journeys for each Contact but it won't let me remove the contact. Not sure if it has to do with the limitation around if the contact entered the journey more than 30 days ago. Error: "An error has occurred while removing from journey. Try again later"

Good start but missing features

It's a good start for building an engagement history like what Pardot has. Showing the current journey and ability to remove the contact from that journey is all this app does. Showing historical journeys and also activities within the journey makes this app much more helpful for Sales/Service cloud users.

Journeys not showing "Error Error An error occurred while loading journeys."

I've not been able to get journeys to show up in the Marketing Journeys component in Salesforce, it remains with 'No journeys yet!' showing. When a contact is opened in Salesforce we get a red error message at the top of the page for a few seconds: ""Error Error An error occurred while loading journeys." I've uninstalled the packages from SF and SFMC and reinstalled, following the instructions here - http://sfdc-labs-nzapponi.s3-website-eu-west-1.amazonaws.com/ - but it's not helped, unfortunately. I've noted the advice about having the right BU open during installation, named credentials shows 'Authenticated'. Any suggestions v welcome. Thanks

I think I've found the source of my problem - we have journey names with spaces in them. (I have since found that this is not good practice). I've downloaded some bits of the code from Git (thanks for making it available!), and have come up with this error: System.CalloutException: Illegal character in opaque part at index 71: callout:Salesforce_Marketing_Cloud/interaction/v1/interactions/key:Lead Generation - Pledge The line causing the error is this: req.setEndpoint('callout:' + namedCredential + '/interaction/v1/interactions/key:' + journeyKey); My journey is called 'Lead Generation - Pledge' and this has to be the problem. I've deleted all journeys with problem names from Marketing Cloud, but they still sit in the _Journey table marked as deleted, and they're still being picked up by the code and causing the error. I've not found a way to remove entries from the _Journey table so, assuming there is simply no way to remove those entries, is there any chance Niccolo and Pavan(?) who pulled this code together can make change to allow for journey names with spaces? Thanks

Nice but limited

Great tool for showing which MC journeys a lead/contact is currently on, but note that it won't show historical information i.e. which journeys they have previously been on (and now exited), which would be a useful feature. The most recent setup instructions can be found here: http://sfdc-labs-nzapponi.s3-website-eu-west-1.amazonaws.com/ But note that the section around setting up Named Credentials must be done in Classic, not Lightning (even though the result manifests in a Lightning component). If you set up the Named Credential in Lightning, you don't get the option to set "Start Authentication Flow on Save" which is required for the component to work.

Great app, but not working if we are trying to remove the subscriber from the journey on the button

The app is working fine, but when it comes to stop button functionality it's not working.

Could you access the setup guide (not working here)? thanks

Unable to bring up the implementation guide.

I am trying to install this product in my sandbox but I am unable to bring up the implementation guide in Quip. Page not found.

Great tool but Not working since last 2 month

Hello we are using this for a while it was working great but suddenly it has stopped working since last few days not able to see any journey in component even if they are active journey please help me out with this tried every possible way.

Pooja: I just posted a fix for an issue we occasionally have where the Journeys stop displaying on the Contact in Sales Cloud. I'm not sure if this is the same issue you have but thought I'd share. https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000ISGOf

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