Knowledge Article Body Content for Experience Cloud (Aura/LWR)

Improved Article View

This is one of my favorite SalesforceLabs apps! Most orgs I've managed who use Knowledge articles on their Experience Sites love the improvement to the Article Detail page when only the Article Body is displayed. The implementation guide is very clear and everything works great when it's set up. Thank you!

Works surprisingly well

Can handle smart links, even though the official documentation states that they are not supported by custom article components: https://help.salesforce.com/s/articleView?id=sf.knowledge_smart_link_considerations.htm&type=5

Easily style your article content

I downloaded this app today and was really happy with how it formatted our articles and removed all of the extra fields like the record type and date. However, I noticed that accordions aren't showing up in the body - these look to have only been made available to Experience in the Spring '24 release. Any chance that accordions will be supported by the app in the future please?

Great for Aura but not supporting Youku iframe with CNS language version

It's a great component for the ones still using Aura website and don't want to showcase every field required by the Article Content for the Knowledge article. But we've faced some issue trying to put a Youku Iframe on the Chinese language version of our articles : it doesn't work online. The iframe works and I can see the video on the internal knowledge base but not on the public website (on the Chinese language version) If you can, please provide help on that matter. Thanks

Works great!

This works great to simplify the article page layout! However, I can't see how to use the same layout for the article preview in case deflection. Is it possible to replace that layout as well?

Article Type and Published Date Missing

Article Type and Published Date Missing having those would have made it much better.

Voting functionally

Great component ! The ability to vote does not work, has there been an update for this?

Why my Guest Users cannot see the article?

Hi, This tool is great and exactly what I was looking for but unfortunately, it gives me an error when I try to check the articles as a guest user, it says 'Something has gone wrong! Please notify your administrator.' . Do you have any suggestions on how I could fix this? Thanks

iFrame embed?

Hello, Overall, I like this article view much better but when I add a video embed using Embed Multimedia content the iFrame is removed completely even though it isn't using the out of the box article view. Is this a limitation or expected behavior? When I look at the page source the entire iFrame has been removed. Thanks Randy

Good if you don't need to have smart links in your content

Works well to minimise the displaying of fields from Knowledge_kav using custom metadata, however the only caveat encountered was with the smart links https://help.salesforce.com/s/articleView?id=sf.knowledge_custom_field_rta_smartlink.htm&type=5