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Field Service Management for Salesforce
** Field Service Solution and Onsite Job Management
- Business Need
- Field Service
- Requires
- Service Cloud
A Field Service Management application for Salesforce. Improve and optimize operational efficiency and boost your First-Time-Fix rate by over 35%. Field Service management & automation solution for small and medium businesses.

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Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- Service Cloud
- Salesforce Editions
- EnterpriseUnlimitedDeveloper
App Details
- Version
- Managed_FFP_MNR/1.3 1.2.0
- Listed On
- 05/08/2019
- Latest Release
- 03/05/2022
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Community BuilderReady to use in the Salesforce Community Builder.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.Salesforce MobileSupports Salesforce for iOS and Android.
- No LimitsLightning ReadyCommunity BuilderManaged PackageSalesforce Mobile
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 20Custom Tabs: 14Custom Apps: 1
- Lightning Components
- Global: 15App Builder: 13Community Builder: 13
- Languages
- English
Security
Additional Details
FieldForcePro app caters to the field service management needs of Manufacturing, Retail, Telecommunication, Engineering, Construction, Public Sector & several other industries. Leveraging the powerful Salesforce Lightning platform, our field service management solution provides greater collaboration between Contact Center Agents, Dispatcher Agents & Field Service Technicians by providing access to real-time data anywhere, anytime. • Opportunity to Work Order & Case to Work Order creation • Assisted Scheduling and assignment of Work Orders to Field Service Technicians based on Service Territory, Work Type, Skillset, Service Duration, Business Calendar & Field Reps Travel Time • Notifications to Field Technicians on assigned Work Orders in Real-time • Preview & generate service orders with one click, supporting service order reports tailored to the business needs • Customer Signature as an acknowledgment of Work Order service completion • Inventory Management of serialized and non-serialized parts • Real-time Field Service performance reports & dashboards are driven by field service-specific KPIs • Unlock the full potential of your Salesforce Field Service
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