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External Routing Connector for Genesys

By Softphone

External Routing Connector for Genesys PureEngage and PureCloud

No Ratings
€15   EUR/user/month

Discounts available for nonprofits

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Business Need
Agent Productivity
Requires
Sales Cloud
Service Cloud

The Softphone's External Routing Connector allows Salesforce chat, email and task routing through the Genesys routing engine (Orchestration Server or Universal Routing Server).

  • External Routing Connector for Genesys and WDE Connector

  • External Routing Connector for Genesys and WWE Connector

  • External Routing Connector for PureCloud