Help & Support
Elevate Your Agents with AgentExchange Solutions
Have Questions?
MYCOM GmbH
Experts in customer service & customer experience
Overview
We help our customers achieve lasting reductions in customer service workload through increased process efficiency while enhancing customer satisfaction.
20 years of experience in the customer service industry. We will help you get your customer service off the ground with a professional implementation process catered to your specific needs. To assist you in your daily activities and to uncover hidden productivity potentials in your workflow, we guide you from analysis, planning, and development to implementation and maintenance of your company software. Experts in Service Cloud, Community Cloud, Field Service, Knowledge, Sales Cloud, and 3rd party integrations. MYCOM helps companies of all sizes to achieve greatness in customer satisfaction. We are an independent Salesforce consultancy, based in Berlin and Cottbus. Also we are passionate about taking companies to the next level by empowering our clients to build the best digital architecture to enable long lasting success at the forefront of digitalization.
Categories
- Industry Competencies
- Manufacturing
- Product Competencies
- Agentforce SalesAgentforce ServicePlatform
- Geographic FocusShows the regions where the provider operates or has done business
- Germany
- Supported Languages
- EnglishGerman