Gong.io | The Revenue AI Platform for customer facing teams

Great tool for any sales org

I'm a big fan of Gong. I love that I can hav saved searches for recordings of specific types of calls. The transcription function is fantastic so you can quickly ctrl + f any relevant piece you're looking for - I do think the transcription function could be improved a bit on accuracy or making note of relevant terms being used by the customer org but I would expect at least a small margin of error with transcription technology. The segmentation of the call into different people speaking and overall content categories is fantastic. In general, this is an awesome tool and I highly recommend it.

Must Have Sales Tool

The ability to quickly review and catalogue calls from the entire team, make and share notes, annotate or bookmark calls at certain timestamps, and so much more are indispensable tools for any sales team. But this can be incredibly valuable for marketing, product, and other parts of the organization as well because it is easy to search for calls that contain certain words and phrases which allow any department to get first hand feedback from customer interactions. Gong even allows you to visualize the sales pipeline based on a timeline of interactions to help determine if opportunities are being worked properly or are going stale. The use cases for the tool are endless and it makes the job of sales manager and account executive much easier. Say goodbye to lack of visibility and transparency, say goodbye to sifting through call recordings blindly, say hello to massive increases in management productivity and rep skill improvement. You won't regret this purchase.

Fabulous Tool for Sales Teams!

My team and I love the insight and coaching opportunities Gong provides to improve their sales skills. The trackers and metrics provided help guide the direction of their quest to become a little better as sales professionals each day. This is my first experience using Gong, and I don't think I would ever go back to not having Gong as part of my coaching and development process with my team.

Love Gong!

Excited about a deeper integration. The data gong captures is incredibly valuable to our CS team.

Great SFDC Integration

This integration has allowed us to seamlessly track Gong call activity in SFDC at the account level and easily have data flow back and forth like calls and transcripts, as well as account information and details.

Gong is the best!

This an amazing solution, I've been a front line sales manager for 20+ years and Gong is the best coaching tool I have ever used, it's a real game changer especially in these remote work era we are now in!

Great App for a great tool!

Gong allows our team to gain a ton of insight from calls, and the Salesforce app makes it easier than ever to log interactions with clients and get insights on follow-up actions from SFDC when you're in Gong.

Great with Salesforce

Gong is a great tool for keeping a track of call calls, call transcripts for any sales deals or meetings in general. I love that it integrates with Salesforce, where I can see all the recent activity and interactions from myself and other colleagues in our business.

CS + Gong.io best combo

As a CSM, I can't imagine my day without meetings=Gongio. The rich insights, ease of use, & value you can get from this fantastic tool is phenomenal. I reflect on my gong recordings to capture value/ROIs mentioned by my clients; these serve as a valuable resource to teammates for learning purposes, so on & so forth.

super helpful for developing reps

Allows me to be much more present in the conversation. Then gives the ability to go back and listen to what prospects are saying and parrot their language back to them in follow up conversations.