AgentExchange

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Starred: Your automated Candidate Experience feedback tool with Salesforce

Take Control of your Candidate Experience. More insights, less hassle.

Overview

  • 🔌 We offer 2 main integrations with Salesforce: • For Candidate Feedback: Integrate with Connexys applicant tracking system (salesforce based) • For Customer feedback: Integrate with your Salesforce CRM

  • 🏆 A complete feedback solution: • Automatically trigger surveys from Salesforce (CRM) or Connexys (ATS). • Ask the right questions with our Survey Template Gallery. • Turn data into actionable insights with our industry-leading dashboards.

  • 🎯 Expertise and Focus • We specialize in Candidate Experience and Employee Engagement. • Trusted by world-renowned brands such as Coca-Cola, Danone, VodafoneZiggo, Varsity Tutors, Virgin, and Heineken.

Starred offers you easy-to-use feedback software. We get you continuous experience insights, without extra admin, as our workflows automatically trigger surveys at key touch-points in your Candidate Journey. The Connexys integration runs in the background, and human error won’t be a problem anymore, as everything is taken care of by our system. Finally, you can activate alerts for bad reviews - this way you’ll be able to follow up in real-time. Our Template Gallery offers templates and best practices to measure Candidate Experience the best way. We don’t stop at Net Promoter Score either - we help you ask the right questions to unveil which elements you can improve on. Our branded feedback forms are respondent-friendly and guarantee high response rates. We allow you to include your first question in your email to increase your click-through rate and provide you with automatic cross-device optimization. Your survey completions can be sent to custom URLs: you can route feedback responses through your review portals.

Categories

Business Needs
Human Resources
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package