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Shift Technology - Claims Automation

Deliver an exceptional customer experience by resolving claims instantly

No Ratings
€25   EUR/claim/year
Industries
Financial Services
Business Need
Productivity

Compatibility

Salesforce Editions
Professional
Enterprise
Essentials

App Details

Version
Claims_Automation_Managed/March 2021 1.1 1.0.0
Listed On
04/29/2021
Latest Release
03/03/2022
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Person Accounts
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 0
Custom Tabs: 1
Custom Apps: 0
Lightning Components
Global: 2
App Builder: 1
Community Builder: 1
Languages
English
French
Japanese
Spanish

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AgentExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.0.0
Last Reviewed Date
The most recent date that this solution underwent the AgentExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
04/22/2021

Additional Details

Shift Claims Automation enables you to resolve claims instantly by making decisions with AI. By embedding this capability in claims declaration and update journeys available to policyholders, agents and CSRs, Shift Claims Automation reduces claim resolution time and human touches. Shift Claims Automation integrates seamlessly with Salesforce. Data entered via claims journeys is integrated directly into the Salesforce data model. Agents and CSRs can declare claims without leaving the Salesforce UI, while benefitting from a built-for-claims experience. AI decision-making enables you to immediately propose solutions to policyholders, empowering your agents and CSRs and delighting your customers. Resolve claims directly in Salesforce, simplifying your operations and reducing the burden on your claims handling team.

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