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Issue Box
Quickly log bugs/errors about Business Processes for your admin team
- Requires
- Sales CloudService CloudPlatform Cloud
Issue Box allows users to report issues along with critical session details. The user will add additional details about the error and, once saved, a Chatter alert will be sent to the admin.
Highlights
Automate capturing of issues, bugs or errors along with session details on the salesforce platform at the click of a button.
Creates a streamlined process where an admin can quickly follow up with new Issues from Chatter notifications once an issue has been logged. Using the Issue record users can track their issue's status.
With built-in dashboards and reports admins can conveniently review all open issues from their Salesforce home page; making it simple to check their pipeline and prioritize issues.
Provider Details
Salesforce Labs
San Francisco, CA, USA
Founded
1999
Salesforce Labs is a program that lets salesforce.com engineers, professional services staff & other employees share AppExchange apps they've created with the customer community. Inspired by employees' work with customers of all sizes and industries, these apps range from simple utilities to entire vertical solutions. Salesforce Labs apps are free to use, but are not official salesforce.com products, and should be considered community projects - these apps are not officially tested or documented. For help on any Salesforce Labs app please consult the Salesforce message boards - salesforce.com support is not available for these applications. Questions? Please visit https://success.salesforce.com/answers.
Pricing Details
Free
You can fully use this solution without payment.