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Issue Box

By Salesforce Labs

Quickly log bugs/errors about Business Processes for your admin team

Free  

Never requires payment

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Requires
Sales Cloud
Service Cloud
Platform Cloud

Issue Box allows users to report issues along with critical session details. The user will add additional details about the error and, once saved, a Chatter alert will be sent to the admin.

  • IssueBox

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Service Cloud
Platform Cloud
Salesforce Editions
Enterprise
Unlimited
Developer

App Details

Version
Issue Box/Issue Box 1.4.0
Listed On
05/05/2020
Latest Release
03/08/2023
Supported Features
Native App
Built exclusively on the Salesforce Platform, ensuring reliability and performance.
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Native App
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 1
Custom Tabs: 1
Custom Apps: 2
Lightning Components
Global: 2
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.3.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
05/05/2020

Additional Details

This is an app that allows users to report issues while they are using the Salesforce platform. The main function is to automatically capture critical session details on the click of a button. The user will then add additional details about the error and once saved a chatter alert will be sent to the system admin. An admin can follow up via an issue queue for more details or to inform user about a fix. The admin can customize the application to capture different types of issues such as bugs, errors or feature requests to suit the business needs of the company.

Need help?

Salesforce Labs

San Francisco, CA, USA

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