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Cellular Call Recording & CRM Integration | HVS | Whatsapp | BYOD - Mobile2CRM

By Spikko Telecom LTD

Make every mobile call Count!

No Ratings
Starting at $30   USD/Number/month
Business Need
Analytics

Automatically log mobile calls and SMS into Salesforce & Einstein analytics. Integration with Cell Phones includes Click-to-Dial, High Velocity Sales, Omni-Channel, IVR, Transcription, Mobile Dialer, Service Cloud, BYOD/BYOT, Regulatory Compliance etc.

  • Introduction to Mobile2CRM

Compatibility

Salesforce Editions
Professional
Enterprise
Unlimited
Force.com
Developer

App Details

Version
Spikko Telecom/Summer 21 1.3.0
Listed On
02/23/2021
Latest Release
03/03/2022
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 7
Custom Tabs: 2
Custom Apps: 0
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AgentExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.3.0
Last Reviewed Date
The most recent date that this solution underwent the AgentExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
02/02/2021

Additional Details

Mobile2CRM automatically logs mobile calls and text into Salesforce without employee's intervention. View who called, call's time and duration, call's location, text messages, listen to call recordings, transcribe them and more. Your employees use mobile phones to interact with customers, prospects and partners. Valuable information is generated - Don't miss it! Automatically log and record Sales, Support and Service calls from your employees’ cell phones to your CRM - without compromising on privacy. Upscale customer-facing teams engagement: The painless, cost-effective solution ensuring that every business call, anywhere, at any time is automatically logged into the CRM. Seamlessly capture employees business mobile calls - at the office, at home or traveling - and store them in the CRM and call recording systems. Automatically record, document and integrate mobile calls, text messages, and other forms of business cellular communications without infringing on employees’ personal mobile devices privacy! Empower sales teams with High Velocity Sales (HVS) integration: Allow sales staff to boost their productivity, save time and accelerate revenue growth.

Need help?

Spikko Telecom LTD

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