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NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce
Hire an AI agent to run your CX - 100% native, 95% less than Qualtrics
- Industries
- Financial ServicesHealthcare & Life SciencesProfessional Services
- Business Need
- Customer ServiceMarketingSurveys
- Requires
- Sales Cloud
- Compatible With
- Sales CloudService CloudMarketing Cloud Engagement
Automate NPS, CSAT, VOC & CES surveys from any Salesforce event. AI agents classify Promoters, Detractors & Passives, auto-create Cases, launch nurture flows, and brief leadership - 100% native. No third-party tools.
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Showing 6 of 6 Reviews
Rashed and Team are incredibly supportive.
They collaborated directly with us and implemented many of our changes and suggestions. The NPS Survey module is robust and offers a tremendous amount of flexibility and customization. It is easy to use, especially for no-regular Salesforce user.
NPS Survey App
We use this app to get our customer feedback on regular basis, it improved our customer experience and Service Level Agreement with our customers.
NPS Survey App for Salesforce – Automate Feedback, Analyze Insights, Improve Customer Experience
The NPS Survey App for Salesforce is a game-changer for customer experience management. It seamlessly integrates with Salesforce to automate survey distribution, capture real-time feedback, and provide deep insights through powerful analytics. The ability to close the feedback loop directly within Salesforce is a huge plus, allowing teams to take immediate action on customer sentiments. The UI is intuitive, setup is straightforward, and the automation capabilities make it a must-have for any business looking to improve customer satisfaction. Highly recommended!
Enhances Customer-Centric Decision Making
NPS Survey provides clear, actionable insights into customer sentiment. With real-time tracking and automated follow-ups, we've improved satisfaction and built stronger client relationships effortlessly. Recommend it for businesses aiming to improve customer experience.
A Must-Have NPS Survey App for Seamless Feedback in Salesforce!
This NPS Survey App has been a huge win for our team! It’s super easy to set up and works perfectly within Salesforce, letting us send surveys and track responses directly in the platform. The reporting features are simple to use, and we can quickly see how our customers feel. Definitely recommend it if you want to streamline your feedback process!
This app has transformed how we collect customer feedback!
The automation, real-time insights, and Salesforce integration make it seamless. Highly recommended for any org looking to improve CX!
Ken, thank you for the kind review and for collaborating with our team. Glad the platform is working well for Med-Metrix, appreciate the partnership!