Talkative: Video Chat | Cobrowsing | Web Chat | Calls | Contact Center - Talkative

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Talkative: Video Chat | Cobrowsing | Web Chat | Calls | Contact Center

Built for Lightning, Talkative brings all your customer website interactions into Salesforce

Offer face-to-face assistance through your website with video chat and screensharing

Mobile-friendly video chat brings the in-store experience online

Powerful, highly configurable live chat functionality embedded into Salesforce

Securely see, understand and solve website issues in real-time with cobrowse and page preview

Support over 100 languages with real-time translation

Bring your knowledge articles into live chat interactions to help customers

Receive and make calls within Salesforce to give agents a single workspace

Drive sales calls and escalate chat into voice with webcalling and instant call backs

Understand your customers better by viewing customer contact within Google Analytics

Report on everything within Salesforce. Per agent, per queue, per interaction type, etc.

Use your website to proactively initiate contact at key points of the online journey

Build your website-centric contact centre within Salesforce

Quickly set up with no coding/server required! Talkative is hosted in AWS and supports SSO

Learn more about how this leading retailer uses Talkative by watching the video!

Starting at $30 USD per user per month Talkative for Salesforce is charged on a per user basis, with pricing starting at $30USD/user/month (or £20GBP/user/month) billed annually. Volume and term discounts available. Please contact us for detailed pricing or to discuss a trial implementation.

Rating

(1)

Listed On

1/26/2020

Latest Release

7/30/2019