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Talkative – AI-Powered Voice, Chat, Video & WhatsApp for Salesforce

By Talkative

Scale conversations with AI for voice, chat, WhatsApp, and live chat

Starting at $59   USD/user/month
Industries
Energy
Financial Services
Retail
Business Need
Sales
Customer Service
Commerce
Requires
None
Compatible With
Sales Cloud
Service Cloud
B2C Commerce

Talkative adds voice, chat, video, and WhatsApp AI to Salesforce. Control your LLM, deflect queries, escalate to agents, and launch video chat — all securely. Fully supported and trusted by global brands. Smarter conversations, built for Salesforce.

Rating

Reputation

MVP
Recognized by Salesforce for their leadership, expertise, and generosity
Top Reviewer
Contribute reviews that encourage conversation and help others make informed decisions
Ranger
Lifelong learners who have earned the Ranger rank or higher on Trailhead
5
Lifetime average
Showing 2 of 2 Reviews
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Georgia Naldrett
10/12/2020

Great product, even better customer service

Talkative demonstrated from the beginning that they were the best candidate for us to introduce a Live Chat function to our not for profit organisation. The product is very user friendly and has so many helpful features. The customer service received was extraordinary. Every member of the team was able to help with every detail. They have personalised the product to suit our individual needs and have provided a lot of on-going support during its implementation. Would highly recommend.

Matthew Kemp
09/08/2020

Talkative, a true OmniChannel solution

We are changing the way we talk to our fans; bringing them closer than ever to the action. We want them to see, hear and feel every twist and bend as we turn the corner on our Sales, Marketing and customer experience teams. Talkative have and continue to be instrumental in the Fan Customer Experience process. Like our Racing Teams, our customer service channel strategy has emerged from the Pit Lane and is gathering pace lap by lap. This has meant that Talkative have been a key member of the team that has taken us from working with Go-Karts onto the track to sitting in one of the most technologically advanced Cars available ensuring that our Teams and Fans experience is nothing less than exceptional. Our Fans are technologically savvy, live and breathe the sport and as such, we wouldn’t last long if we didn’t have the best in the industry leading the way! Talkative have the right skills and practical approach to provide THE best experience possible. If we wouldn’t feel comfortable with Talkative supporting us, then we wouldn’t let them anywhere near our tech stack and I certainly wouldn’t be writing this recommendation. We have spent countless hours defining our strategy and detailed architecture and we now enjoy, through their personality, enthusiasm, skills and above all - a can do and will do attitude, a true OmniChannel solution that is now helping us deliver better, more efficient and more tailored Fan journeys!