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Bird for Salesforce Marketing Cloud | Omnichannel Customer Engagement
Customer engagement via SMS, WhatsApp, and more
Overview
Use Bird to connect with your customers on the same channels they chat with their friends. Create automated communication flows on Salesforce Journey Builder using WhatsApp and SMS platforms.
Engage customers and new leads on the world’s most popular communication channels within your Salesforce
Trigger automatic responses and campaigns using Whatsapp, SMS, LINE, and Viber.
Optimise deliverability, speed and costs with a global leader in messaging.
Bird for Salesforce lets you connect your Marketing Cloud with your customer's favourite messaging channels. This integration connects your messaging to the Salesforce Journey Builder, enabling automated communication flows via WhatsApp, SMS and more. Benefits: - Build automated communication flows using WhatsApp, SMS, etc. - Create powerful customer journeys, trigger automatic responses and send interactive campaigns using SalesForce Journey Builder - Improve engagement by chatting with your customers on their favourite channels - Save overhead and developer time by using Bird’s unified messaging API - Create one customer profile by linking your Salesforce customer ID with their omnichannel data
Categories
- Business Needs
- SalesMarketing
- Industries
- Financial ServicesRetailTravel, Transportation, & Hospitality
- Personas
- MarketerSales Representative / Manager
- FeaturesSalesforce MobileSupports Salesforce for iOS and Android.
- Salesforce Mobile