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Bird for Salesforce Marketing Cloud | Omnichannel Customer Engagement

By MessageBird

Customer engagement via SMS, WhatsApp, and more

Starting at $500   USD/Workspace/month

Discounts available for nonprofits

Industries
Financial Services
Retail
Travel, Transportation, & Hospitality
Business Need
Sales
Marketing
Requires
Marketing Cloud Engagement
Compatible With
Marketing Cloud Engagement

Use Bird to connect with your customers on the same channels they chat with their friends. Create automated communication flows on Salesforce Journey Builder using WhatsApp and SMS platforms.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Marketing Cloud Engagement
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Marketing Cloud Engagement
Salesforce Editions
Professional
Enterprise
Unlimited
Additional Requirements
BirdCRM Account

App Details

Supported Features
Salesforce Mobile
Supports Salesforce for iOS and Android.
Salesforce Mobile
Languages
English
This solution is API only and doesn't have an interface

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
03/11/2020

Additional Details

Bird for Salesforce lets you connect your Marketing Cloud with your customer's favourite messaging channels. This integration connects your messaging to the Salesforce Journey Builder, enabling automated communication flows via WhatsApp, SMS and more. Benefits: - Build automated communication flows using WhatsApp, SMS, etc. - Create powerful customer journeys, trigger automatic responses and send interactive campaigns using SalesForce Journey Builder - Improve engagement by chatting with your customers on their favourite channels - Save overhead and developer time by using Bird’s unified messaging API - Create one customer profile by linking your Salesforce customer ID with their omnichannel data

Need help?

MessageBird

Amsterdam - Netherlands

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