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Ozonetel Omnichannel CTI/ DIALER/IVR/ACD/Contact Center
Deliver Personalized Inbound Support and Run Engaging Outbound Campaigns
- Business Need
- Field ServiceTelephony
Deep CTI | Unified View | Click to Dial | Auto Dialers | Advanced IVR | ACD | AI Voice Bots| Skill-based Routing |Screen Recordings | Live Monitoring | SMS Ultrafast deployment in 24hrs Operate from anywhere Open API for customization
Highlights
Run Omnichannel Contact Center within Salesforce Make & take calls within Salesforce with a unified view. Voice, chat, and SMS support - All within Salesforce. Single sign-on, screen pop, unified window, click to dial, and auto call logging.
Empowered Workforce. Effortlessly orchestrate IVR flow with no coding. Leverage AI technology to automate workflow. 70+ reports, AI-powered speech analytics, live dashboard & screen recording for impeccable supervision & decision making.
Unlock Critical Business Value That Impacts Bottomline. Faster time to market with 24hrs deployment. Zero coding. Zero CAPEX. Operate from anywhere. 99.99% uptime. HIPAA Compliant contact center solution with 24x7 white-glove support
Provider Details
Pricing Details
The product is priced per user license and charged between 25-65$ per month per user for the external service. The salesforce app is provided within the user license fee.
Default Plan
$40 USD/user/month