Ozonetel Omnichannel CTI/ DIALER/IVR/ACD/Contact Center

Good Service Provider

first i would say thank you for the services and the integration that you have done is too good , its very easy to access for my team members

Seamless

We are having amazing and seamless experience with Ozonetel and it's integration with Salesforce. Kudos to partnership of Salesforce & Ozonetel for building errorless APIs

Great Experiance

Its been a year that we are using Sales force and it had been an amazing experience.

best

one stop solution and user friendly

GREAT SERVICE

Its a powerful and user-friendly system that provides necessary information as well as helps in completing the task more effectively.

Support & IT team are helpful

Salesforce support team are very prompt in taking action and good service provider with an effective cost with less time consuming.

Ozonetel SFDC Connector for outbound and inbound calls

At upGrad, telephony integration has been seamless with ozonetel's cloud based calling solution. The good part is that the callings can happen directly from SF portal and the whole experience is very user-friendly.

Support and IT Team is very helpful

We have been using this connector at Shapoorji (SPRE) for sometime, in my experience the support and IT team has a good knowledge of integration and is supportive of custom requirement as a client. It's been a good journey.

Great Service

They are a really good service provider with an effective cost. The CTI connector also has great features and easy integration with salesforce

Ozonetel CTI API

We at Sunteck are using ozonetel for the past 3-4 years and it has really helped us in a holistic manner.