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DeciZone Interactive Decision Trees: Automated Customer Support & Knowledge Base

By DeciZone.com

Cust. Support & Troubleshooting Automated with Decision Tree Knowledge Base

No Ratings
$1   USD/user/month

Discounts available for nonprofits

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Industries
Communications
Education
Business Need
Agent Productivity

DeciZone automates support & Troubleshooting in less than 30sec using interactive decision trees knowledge base. This 'DeciZone Integration with Salesforce' app allows you to integrate your paid DeciZone.com Account with your Salesforce Account.

  • Introduction to DeciZone Interactive Decision Trees

  • DeciZone Training 1 - DeciZone Interactive Decision Trees Platform Review

  • DeciZone Training 2 - Editing & Sharing DeciZone Interactive Decision Trees

Compatibility

Salesforce Editions
Professional
Enterprise
Unlimited
Force.com
Developer
Essentials
Additional Requirements
To configure the integration, please copy your 'Salesforce.com Organization ID' (find it at 'Setup > Company Settings > Company Information') and save it into your DeciZone account's 'My Account' details page. For help, email support@decizone.com.

App Details

Version
DeciZone/DZ-2019-17-Jan 1.0.0
Listed On
12/03/2019
Latest Release
03/03/2022
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 0
Custom Tabs: 0
Custom Apps: 0
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.0.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
12/02/2019

Additional Details

Wouldn't it be awesome if everyone followed the best practices, especially when they are well documented? Welcome to DeciZone.com. DeciZone.com is a platform for streamlining decision making in less than 30 seconds using interactive decision trees & navigable flowcharts. Your paid account at https://DeciZone.com can be integrated with your Salesforce account using this app. This app allows any member of your DeciZone account to log into their Salesforce account (with the same email address) to use DeciZone integration inside Salesforce with their Case, Lead or Opportunity. Email 'support+appxchange@DeciZone.com' if you have questions. Advanced features like reports, linked trees and team feedback allow continuous improvement for your decision trees, allowing you to retain the experience in your organization even when the people leave. Custom logo/colors Branding; Multimedia assets at any step in your tree to give more context; attach files, link to websites or just show screenshots. Just login to your DeciZone.com account & find the instructions to enable the DeciZone integration with Salesforce. We take pride in earning your trust. Enable Confident Decisions

Need help?

DeciZone.com

San Francisco, CA, USA

Please email us at Support@DeciZone.com. We will get back to you as soon as possible. Thank you.

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