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Cobrowse for Android, iOS, and Web

By Cobrowse.io LLC

Real-time, collaborative browsing for web and mobile apps

$18   USD/user/month
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Industries
Financial Services
Healthcare & Life Sciences
Retail
Business Need
Sales
Customer Service
Agent Productivity
Requires
Sales Cloud
Service Cloud
Compatible With
Experience Cloud
Financial Services Cloud

Bring real-time website and mobile app collaboration between agents and customers directly into your Salesforce environment. Improve CSAT, ASAT and CLV by providing real-human guidance when your customers need it most.

  • Cobrowse.io for Salesforce demo video

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Service Cloud
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Experience Cloud
Financial Services Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Force.com
Developer
Essentials

App Details

Version
CobrowseIO/2.3.0 2.3.0
Listed On
07/22/2019
Latest Release
08/06/2026
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Person Accounts
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 1
Custom Tabs: 2
Custom Apps: 1
Lightning Components
Global: 3
App Builder: 1
Community Builder: 0
Languages
English
French
Spanish

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
2.0.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
05/12/2022

Additional Details

Cobrowse.io for Salesforce embeds powerful co-browsing tools directly within your Salesforce. See your apps running on your customer's screen. Guide the user, or request remote control. Key features: - Support for Web, Android, iOS, MacOS, and Windows - Complete white-label solution, all UI is customizable - Redact sensitive information so it never leaves customer's device - All data transfer is encrypted, following industry best practices - Session video recordings and audit trail - Realtime screenshare, annotate screens, or optionally request remote control - Optionally supports full device access - Optionally self-host in your own AWS, Azure, or Google Cloud, or On-Premise - Completely free to try out, please contact our sales team via our website One-click co-browsing access directly within Salesforce Contact, Lead, and other Records. Or Admins can view the Admin Dashboard in its own tab. Want a demo? Please contact us at https://cobrowse.io/contact-us

Need help?

Cobrowse.io LLC

United States

Please contact us anytime for support by emailing hello@cobrowse.io or submit a support request: https://cobrowse.io/support-request.

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