Qualified.com — Agentic Marketing for Salesforce

10/10 Experience Using Qualified!

The ability to customize our meeting booking experience for upcoming conferences is next level! Enabling customers to book directly with us while automatically tracking to Salesforce is significantly increasing our ROI. Robert's dedicated customer support has been invaluable, especially during our recent implementation process when I had nonstop questions! I truly appreciate this app and it's capabilities.

Brings Next-Level Marketing Engagement with First-Class Customer Support

As we strive to expand our business and strengthen our digital marketing and automation efforts, our Qualified Success Architect serves as a vital extension of our team. With their exceptional attention to detail, unwavering focus, and visionary perspective, they inspire us to reach new heights of success and achieve our goals. When used properly, live chat functionality can be a valuable addition to your website. Although it can sometimes negatively impact the user experience, there are several ways to implement it thoughtfully and strategically. Educating users on best practices and sharing UX research and insights on chat timing are crucial to ensure a positive outcome.

Fantastic tool and amazing partnership

The tool itself is amazing but what really makes Qualified shines when compared to their competition is their employees. Our solutions architect Robert, is one of the most knowledgable and supportive individuals I've ever worked with. His support, consultative approach, and dedication to our success is what kept us afloat during many RIFs and org changes that affected how we used Qualified. Qualified is an invaluable asset in our martech stack and with their support team, it is a no brainer when it comes to technology purchases.

Great tools, support, and implementation!

I like the site visibility, tools, conversions, ease of use, and the overall support that the Qualified team provides for us! They are always available and proactive. Highly recommended.

A true technology partner

From an end user perspective, our reps love the real time visibility of visitors to our website and the ability to use these signals to engage directly with them. From an admin perspective, the support you receive from the Qualified team is outstanding. Our CSM, Robert Erwin, has been amazing and crucial to our success with Qualified. He has provided us invaluable insight into how to improve our instance, including design feedback and assistance, as well as the necessary support to ensure our end users are equipped with best practices. He is very hands on providing help, and has been a true partner to our team.

Excellent pipeline generator, great support

Qualified software has been an invaluable addition to our marketing toolkit. It's supercharged our retargeting efforts, enabling us to drive a strong inbound pipeline. The most impressive part? We've hit our new business numbers two quarters in a row since going live. Robert, our solutions architect, has played a vital role in helping us get the most out of the software. His expertise has been a game-changer for our success and we'll continue to integrate more features into our future plans.

Pipeline generation HERO

To call Qualified a chatbot would be the understatement of the century. It's AI-centric pipeline cloud has revolutionized the way we think about our prospects and their site experience, and helps us continue that thoughtful approach in our other marketing initiatives.

100% recommend. hitting our ROI targets in less than 6 months

We're particularly pleased with the results we've seen since implementing Qualified. In just over a month, we're already 50% of the way towards hitting our pipeline success metrics. We also highly value the support we've received. Their customer success representative, Robert, has been outstanding and feels like an extension of our team. Additionally, the implementation process was smooth and painless, with helpful articles provided for all our technical team members involved. Absolutely, we would wholeheartedly recommend Qualified to others. It's an efficient tool that has accelerated our sales pipeline significantly. The support from their team, especially Robert, and the easy implementation process all contribute to a positive user experience.

Second Coming of Marketing Automation

Qualified Pipeline Cloud is far more than a live chat app; it's the future of marketing automation. We selected Qualified to replace Drift, our live chat app, and didn't stop. Next, we replaced Chili Piper with Qualified Meetings. Soon, we're ditching Pardot. Email drip campaigns are dead. Our outbound emails get sent from SalesLoft. Qualified took over the submission of our web forms to Salesforce. Our lead attribution strategy is now consolidated from numerous separate applications into a single dynamic "Block" within Qualified; it's a game changer. Qualified is Salesforce first and integrates with all our critical customer-facing applications. It brings together social intelligence to meet our customers at the point of contact to provide a dynamic experience depending on where they are in our pipeline. Our adoption of Qualified was only possible thanks to their industry-leading Success team. Specifically, Zac Miller and Anna Li went above and beyond to ensure we were set up with their best practices, analytics and integrations. It was only possible with their hands-on support.

Amazing customer support

Our Success Architect Steph takes support to a whole new level. I appreciate her hard work and dedication to connecting us with key prospects and ensuring all our website visitors have a great experience. She goes above and beyond to problem solve, has an eye for detail, responds to all our questions and ideas with lightning speed, and makes all our meetings enjoyable because of her friendliness and humor. Qualified provides an awesome customer support experience.