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Dispatcher: Round Robin Leads Routing and Case Assignment

By IBR LLC

Simple, to the point routing for Leads, Tasks, Cases, and Opportunities

Free  

Never requires payment

Try It
Industries
Energy
Healthcare & Life Sciences
Professional Services
Business Need
Productivity
Requires
Sales Cloud
Compatible With
Sales Cloud
Service Cloud
Marketing Cloud Engagement

Easily set assignment and routing rules for standard Salesforce objects Leads, Tasks, Cases, and Opportunities. Control the routing algorithm via Round Robin and weighted modes. Schedule users on an hourly basis.

  • All you need to learn to use Dispatcher in under 2 minutes.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Marketing Cloud Engagement
Salesforce Editions
Enterprise
Unlimited
Developer
Additional Requirements
None

App Details

Version
Dispatcher App/2.16 2.16.0
Listed On
08/19/2019
Latest Release
07/02/2026
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 6
Custom Tabs: 5
Custom Apps: 1
Lightning Components
Global: 2
App Builder: 1
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.34.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
08/16/2019

Additional Details

If you are looking for an easy way to resolve the challenges of routing and assigning Leads, Cases, Tasks, or Opportunities we have a simple and free app for you. Dispatcher affords you to create an arbitrary number of dispatch rules based on object field value filters and the hourly schedule of users. You can control the flow of assignments based on user-specific weights. Example use cases include: ▪ Set weekday office hour users schedule as well as a weekend on-call schedules ▪ Weighted assignments for users who can handle higher volumes ▪ Define multiple dispatchers to handle your specific use cases Integrate ▪ Integrates with your existing Salesforce queues/assignment rules

Need help?

IBR LLC

Orlando, FL, USA

Knowledgebase and release notes: https://bitbucket.org/kuzman05/dispatcher-kb/wiki/Home The fastest way to get answers and support is to email support@ibrllc.com

Support Phone+1 (407)906-5267
Other ResourcesEmailTerms & Conditions