CRM Forge Solutions

Working with Isuru and Warren on our Pardot & Salesforce lead lifecycle optimization was an outstanding experience. The team was highly knowledgeable, professional, and truly innovative in their approach. From the start, they were conscientious and detail-oriented, ensuring every aspect of our lead assignment and account mapping workflows was strategically designed and seamlessly implemented. Their ability to anticipate challenges, propose creative solutions, and execute with precision was invaluable. They were also incredibly responsive and timely, keeping the project on track while maintaining a friendly and collaborative approach. Their deep expertise in Salesforce and Pardot automation made a significant impact on our top of funnel lead lifecycle. I highly recommend Isuru and Warren to any organization looking for a reliable, strategic, and skilled partner for Salesforce and Pardot projects. They are a pleasure to work with and truly elevate the teams they support.

Marketing Automation Canada has been an incredible partner. We were lucky to work directly with Warren, who provided tremendous value as an extension of my team. He is incredibly knowledgeable, communicative, and thorough. I am so thankful for his help on our marketing and sales systems. I hope to continue working with him in the future.

This is the Salesforce Marketing Cloud Partner you have been looking for. They are helpful, open, and fairly priced. Working wit MAC will help you accelerate your teams SFMC learning curve and get additional projects out the door. Win/Win

Great experience working with this team!

Very professional and knowledgable team, will use them again in future for sure!

The Educator Collective has had the pleasure of working with MAC for our organization's automation needs, and I can confidently say they have exceeded all of our expectations. From initial consultation to the implementation, and ongoing support, their team has demonstrated expertise. I was particularly pleased with how Marketing Automation Canada went above and beyond to understand our specific business needs. I appreciate this thorough analysis of our current process and goals so that they could tailor their solutions to ensure maximum efficiency and effectiveness. Their platform expertise with Salesforce was evident throughout the project and their ongoing support is unparalleled. MAC has become an invaluable asset through our automation projects and I would highly recommend their services.

We've worked with our partners at MAC for the last 3-4 years and our experience has been great. We consider them to be an extension of our team and they're always eager to jump in and help with whatever we need -- building emails, journeys, writing complex queries, Cloud Pages, troubleshooting, or simply helping our team expand general knowledge of MC.

MAC was contracted to help us migrate from our HubSpot CRM to Salesforce. We were already operating for several years with HubSpot and had tailored many of our business processes to the way that CRM operated. Our initial requirement was to simply migrate all the features and functionality we had built in our old system to Salesforce. However, we rant into challenges immediately due to the differences in architecture and best practices between the two systems MAC was able to quickly identify the differences and challenges we could face and also the potential challenges that we could not even predict due to their vast expertise in almost all CRM and Marketing Automation platforms. By the end, MAC consultants was able to quickly understand our business model, unique revenue model, and use cases, guided us to the changes that we needed to make as a business to our internal processes to ensure we captured all requirements. Our implementation is unique to our business, utilizing Sales Cloud, meaningful custom Objects to represent crucial aspects of our business, powerful automations and guided wizards that ensure our Internal User experiences and data hygiene are immaculate, as well as customizing for our unique Ad revenue model specific to our industry. MAC helped us simplify and structure our complex data and processes by taking a consultative approach to and has lead to a mode data-centric and cleaner environment.

MAC is part of my marketing talent ecosystem. Every person I have worked with at MAC has been knowledgeable, willing to teach and incredibly responsive. I have hired them at three different organizations I have been with over the last 10 years. MAC is different from other agencies I've worked with. This is the team if you are looking for a partner in your digital marketing efforts. They help with everything from simple troubleshooting to in-depth strategy, workflow and automation setups, salesforce integration setup and new processes, reporting, dashboarding - you name it, they have been able to help. Company budgets do not always allow you to have the team you need - MAC has helped me set up new infrastructures/strategies and also pinch hits whenever I need support. I feel like they are an extension of my digital marketing team.

Very knowledgeable and responsive. Sometimes the thoroughness seems too excessive and perhaps leading to more expensive invoices.