Help & Support
Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More
Have Questions?
Livepick Call Tracking Integration by Jet Interactive
DELIVER MORE HIGH VALUE PHONE LEADS TO YOUR SALES TEAM
Overview
Understand the true value of marketing campaigns by tracking each phone call back to the advertising that drove it. Track every call as a unique object in Salesforce, and discover which marketing campaigns are landing you your biggest clients.
REDUCE COST PER ACQUISITION Focus budget on marketing efforts that drive high-quality phone leads that are more likely to close. Increase average deal size by spending more on the advertising that is getting you high-value clients.
INCREASE CLOSE RATES Equip sales reps with all the information they need about prospects before they pick up the phone. Sales reps will see the advertising, web page, phone number and account history of every new call.
IMPROVE REP TRAINING AND SALESFORCE UPTAKE Record every conversation which links to either the Lead, Opportunity or Case. Managers can use this to perform training with reps more effectively identify conversations from winning deals and losing deals.
CLOSE THE LOOP WITH JET LIVEPICK CALL TRACKING Phone calls are the most valuable source of lead, with a higher average deal size and shorter sales cycle than other lead types. Track the advertising that leads to each phone call and report on which leads turn into customers by using Jet Livepick call tracking. HOW IT WORKS 1. All phone calls are pushed as soon as a call is made by your customers 2. Jet matches each call to your salesforce contacts and displays the contact name, or if it is a new customer the phone number that they called from. 3. Agents click into the record to see the advertising source of each call, the page of the website callers are on, which campaign they have called from and use this information to improve their conversations with customers 4. Once the call is over agents simply log a Jet call against the relevant lead, opportunity or case and continue their normal Salesforce workflow until there is a closed sales, lead, case etc. 5. Marketing & Sales managers then report on the most successful campaigns and optimise future advertising spend to get bigger deals from the marketing budget.
Categories
- Business Needs
- Campaign Management
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyManaged Package