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Integrated Management Systems (IMS)
Hong Kong's Leading Digital Transformation Agency
- Certified PeoplePeople employed by the consultant who hold Salesforce certifications that align to competencies
- 2
- CertificationsThe number of certifications held by people at this organization that align to competencies
- 12
Integrated Management Systems (IMS) is a digital transformation agency that uses technological solutions for data-driven strategies that transform businesses. We believe in agility, transparency, and most of all, tangible results.

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Description
IMS helps you connect to your customers like never before. Our team of Salesforce certified professional consultants will architect, build, and implement tailored Salesforce CRM solutions that solve business problems and create cost efficiencies, putting the customer at the heart of your processes to achieve a radically customer-centric business model. Like most business tools, it’s not just what solution you invest in, it’s whether you can seamlessly integrate that solution into existing processes to drive cultural change and a digital-first (and therefore customer-first) mindset. IMS has the business and technological expertise to work with you to deliver a CRM solution that works for you and your team, whatever your objective. Do you want to automate your sales process or deliver outstanding customer service? Are you looking to generate leads or achieve personalisation at scale? Our team of Salesforce architects and developers also develop innovative, out-of-the-box solutions to industry problems, creating cost efficiencies and revolutionizing the way companies do business. We have deep knowledge of Sales & Service & Marketing & Commerce & Community Cloud.
Highlights
IMS helps clients to build, manage, monitor, and analyse an integrated, cross-channel platform to provide a seamless customer experience, maximising ROI and market potential.
We engage with all levels of our client organizations to drive the momentum and to translate these strategies into practical and sustainable actions, streamlining internal processes and increasing productivity.
Our insight into the emerging trends in technological and market development helps our clients achieve their business goals and exceed their expectations.
Provider Details
Integrated Management System (IMS) is a global management consulting firm with presence in France, Hong Kong, China and Japan. We help companies, large or small, to re-envision their digital strategy and transform by adopting next generation technology. We offer comprehensive and tailored solutions to help clients develop pragmatic and holistic strategies to unleash full potential towards long term success. IMS is a one-stop-shop that offers a full range of digital services including digital transformation, advanced analytics, strategic planning, marketing, organisation and operations. We help clients to build, manage, monitor, and analyse an integrated, cross-channel platform to provide a seamless customer experience maximising ROI and market potential. We engage with all levels of our client organizations to drive the momentum and to translate these strategies into practical and sustainable actions, streamlining internal processes and increasing productivity. Our insight into the emerging trends in technological and market development helps our clients achieve their business goals and exceed their expectations.
Geographic Focus
Hong Kong
Languages
English • French • Japanese • Simplified Chinese • Traditional Chinese