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Automation Anywhere RPA Bots for Salesforce

Automate business processes across the enterprise from within Salesforce

Overview

Improve the employee experience and make Salesforce an even more powerful single pane of glass with RPA Bots for Salesforce. Enable users to automate processes across the enterprise with a single click to transform productivity without errors.

See How Automation Anywhere RPA Bots for Salesforce Works

Version 3.21 January 2025 Automate time-consuming business processes with RPA • Disband data silos & execute tasks across multiple systems • Upskill employees for more value-add work • Deploy & scale easily with cloud-native Intelligent Automation
Supercharge your contact center and exceed SLAs • Improve agent productivity before, during, and after each customer interaction • Reduce attrition and onboarding costs with guided automation • Enable agents to focus on the customer for higher CSAT
Get more out of your Salesforce deployment • Increase license utilization with added UX functionality • Drive adoption by integrating multiple data sources into a single view • Seamlessly sync data between Salesforce and other systems without APIs

Automation Anywhere is a leader in Robotics Process Automation (RPA), leveraging software bots to automate repetitive, rules-based tasks. Humans collaborate with bots to execute processes across the enterprise from a familiar and friendly interface, such as Salesforce. Automation Anywhere is simplifying the agent experience onto one screen with cross-system automations for every step before, during, and after calls. Put manual tasks on autopilot so agents can go faster with Intelligent Automation, with customized step-by-step, real-time guidance for every interaction. Salesforce users can leverage RPA Bots for Salesforce to automate the following processes and more: • Multi-app login • Multi-system update • 360-degree customer view • Multi-system research • Order acceptance and processing • Return authorization • Case escalations and approvals • After call work • Agent onboarding and process re-training