Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Automation Anywhere RPA Bots for Salesforce

Automate business processes across the enterprise from within Salesforce

Starting at $10   USD/user/month
Try It
Industries
Horizontal Product
Business Need
Productivity
Requires
Sales Cloud
Service Cloud
Compatible With
Marketing Cloud Engagement
Financial Services Cloud
Health Cloud

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Service Cloud
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Marketing Cloud Engagement
Financial Services Cloud
Health Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Developer
Additional Requirements
Automation Anywhere Automation 360 Enterprise Cloud Platform - A360.24 and above (https://www.automationanywhere.com/products/automation-360)

App Details

Version
RPA Bots for Salesforce/ver 3.21.0 3.21.0
Listed On
10/09/2019
Latest Release
01/16/2025
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Salesforce Mobile
Supports Salesforce for iOS and Android.
No Limits
Lightning Ready
Managed Package
Salesforce Mobile
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 12
Custom Tabs: 11
Custom Apps: 1
Lightning Components
Global: 4
App Builder: 0
Community Builder: 0
Languages
English
French
German
Italian
Japanese
Korean
Portuguese
Russian
Simplified Chinese
Spanish
Traditional Chinese

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
3.15.1
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
04/27/2021

Additional Details

Automation Anywhere is a leader in Robotics Process Automation (RPA), leveraging software bots to automate repetitive, rules-based tasks. Humans collaborate with bots to execute processes across the enterprise from a familiar and friendly interface, such as Salesforce. Automation Anywhere is simplifying the agent experience onto one screen with cross-system automations for every step before, during, and after calls. Put manual tasks on autopilot so agents can go faster with Intelligent Automation, with customized step-by-step, real-time guidance for every interaction. Salesforce users can leverage RPA Bots for Salesforce to automate the following processes and more: • Multi-app login • Multi-system update • 360-degree customer view • Multi-system research • Order acceptance and processing • Return authorization • Case escalations and approvals • After call work • Agent onboarding and process re-training

Need help?

Automation Anywhere

San Jose, California

https://apeople.automationanywhere.com/s/support

Support Phone1-888-484-3535 x3