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24sessions | Secure video calls & co-browsing for visual customer engagement
Video interactions and co-browsing to add a face to your digital services
Starting at €45 EUR/user/month
- Business Need
- Agent Productivity
Live video calling & cobrowsing with appointment booking, CSAT tracking, recordings, AI speech analysis and enterprise security. Customers can join the video call from any device without downloads, your agents are connected right within Salesforce.
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Showing 4 of 4 Reviews
Simple & Secure
Implemented Video calling for Retail consultations, the set-up and implementation were seamless. Video has increased our consultations x3!
Plug & Play and highly customizable
What is a differentiator from other video solutions in the market is the possibility to completely adjust the look & feel, customer journeys and embedded this into your current Salesforce environment. Also regarding data retention, GDPR, and the scheduling part. A high ease of use and definitely recommend.
Great tool, tried a few solutions but definitely recommend 24Sessions
We noticed an influx in customers that were asking for video consultations. We spoke to a few vendors and tried multiple solutions but we found this one the best in the market.
Best Video Solution for Contact Centers
Used 24Session to activate Video in a contact center and it's the best tool out there.