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ZIWO CTI | Telephony Integration

By Aswat FZ LLC

Simply. Talk To Your Clients!

No Ratings
Free  

Never requires payment

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Industries
Communications
Consumer Goods
Healthcare & Life Sciences
Business Need
Customer Service
Agent Productivity
Telephony
Requires
Sales Cloud
Service Cloud
Marketing Cloud Engagement
Compatible With
Sales Cloud
Service Cloud
Platform Cloud

Boost Productivity by Integrating ZIWO with Salesforce! Your company could definitely benefit from Seamless Integration of ZIWO & Salesforce to improve call response, streamline call flow, and ultimately sales team performance.

  • Save New Leads

  • Agent Statistics

  • Automatic Call Recording

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Service Cloud
Marketing Cloud Engagement
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Platform Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Force.com
Developer
Additional Requirements
Google Chrome

App Details

Version
Ziwo/Ziwo 1.1307.0
Listed On
04/27/2020
Latest Release
04/01/2026
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Multiple Currencies
Person Accounts
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 7
Custom Tabs: 2
Custom Apps: 0
Lightning Components
Global: 1
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.5.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
04/17/2020

Additional Details

Your company could benefit from Seamless Integration of Ziwo & Salesforce to improve call response, streamline call flow and ultimately sales team performance. Communication History In One Place All call history and conversation records are stored in the client's card. Listen to the recordings of conversations and call back from the client card. In Salesforce, you get call statistics and track how the sales team is doing. Anticipate Customer Questions When an employee receives a call, he will see what the client is interested in and from which advertising source he reached.This feature is used to solve a variety of business problems that are frequently encountered by marketing teams and sales professionals. Resolve Cases Faster When an incoming call is received, all information about the client is displayed if his number is already in Salesforce. Your customers will connect with the assigned employees faster by automating the distribution of calls to assigned employees. Never Lose a Missed Call Again Even if a missed call occurred, the system will automatically create a new task for your agents in order for them to reach back to the unanswered caller.

Need help?

Aswat FZ LLC

Dubai, UAE

Drop an email to support@ziwo.io or Call us at 0097142789902

Support Phone0097142789902
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