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RingCentral RingCX | CTI | Contact Center | IVR | Click-to-Call | Scripting
Power the future of customer engagement
Starting at $1 USD/user/month
- Requires
- Sales CloudService Cloud
RingCX for Salesforce increases agent productivity through a single desktop to manage interactions, intelligent screen-pops, IVR integration, and call recording.
Highlights
SELF-SERVICE: Let your customers help themselves through automation + self-service for 24/7 support. Use data from SFDC to prioritize each interaction appropriately. IVR based Screen Pop and alerts for agents.
SCRIPTING: Ensure consistency in agent interactions by rendering Engage Agent Script within Salesforce. Integrated with SFDC, personalize interactions to deliver better customer experiences.
RingCX ADMIN CONSOLE: Enables administrators to configure organization wide settings for Automations, Screen pop settings, Call Log Customization
Single pane of glass: Handle inbound voice calls, live chat interactions, and more directly from your account within Salesforce.
Tight integration with Salesforce data: Quickly identify customers for personalized experiences. Easily create new records or update existing ones for faster after-contact work.
Easy to deploy and use: Prebuilt integration to deploy in hours, not weeks. Use you browser on any platform (Windows®, Mac®), no software installation is needed.
Provider Details
RingCentral, Inc.
Belmont, Ca
RingCentral is a leading provider of AI-driven cloud business communications, contact center, video and hybrid event solutions. RingCentral empowers businesses with conversation intelligence, and unlocks rich customer and employee interactions to provide insights and improved business outcomes. With decades of expertise in reliable and secure cloud communications, RingCentral has earned the trust of millions of customers and thousands of partners worldwide. Visit ringcentral.com to learn more. RingCentral for Salesforce allows companies to connect their CRM and CLOUD BUSINESS COMMUNICATIONS seamlessly. Sales Cloud, Service Cloud, and High Velocity Sales (HVS) are all supported with the RingCentral for Salesforce integration.
Pricing Details
Wanting to move past your 30 day free trial. Reach out to your RingCentral Sales Associate to set up the licenses you need. Don’t have a direct RingCentral Sales Associate? Head to https://www.ringcentral.com/feedback/sales-contact.html
Default Plan
$1 USD/user/month
Free trial available for 30 days
Lowest Starting Price