Mission in Motion | Solutions for Nonprofits, Higher Ed, Public Sector - SMB/MM

Great team effort and always willing to listen and adapt to requirements. True partner

Working with DB Services (now Mission in Motion) has been a strong and positive experience, even early in the Salesforce implementation process. From the outset, their team has brought clarity, candor, and a genuine sense of partnership that has made a real difference. What stands out most is their honest, practical guidance. They focus on helping clients make smart, scalable decisions—not just checking boxes or pushing toward technical completion. They are thoughtful about the “why” behind their recommendations, which helps ensure that solutions are not only implemented correctly, but are truly understood, adopted, and sustainable over time. Mission in Motion has also been highly dependable and agile. When updates or changes are needed, they respond quickly and work proactively to keep projects moving forward. Their ability to work asynchronously and anticipate next steps has helped maintain momentum without creating unnecessary friction. A defining strength of their approach is their commitment to seeing projects through to satisfaction, not just delivery. They take the time to understand the organization, its mission, and its long-term goals, reinforcing that their work is about outcomes and relationships—not transactions. Overall, Mission in Motion is a thoughtful, responsive, and highly capable partner. Organizations looking for a team that combines technical expertise with a strong commitment to client success will be well served working with them.

DB Services/Mission in Motion has been a wonderful partner in improving our Salesforce environment. They were able to quickly turn around a need that we had for our system. They provided great feedback about how we could build it to function better which has always been a request of mine when working with consultants who know the capabilities of a product better than I do.

You can fully trust this partner to handle your needs. We have worked with them on several projects and they're always great at understanding our requirements and delivering the project on time or ahead of schedule.

Effective project management makes it all work. They do this very well. Occasionally they do request a change order. When this happens, they make the request in advance of the project deadline. The reasoning and rationale that is clear and well-documented

Everyone on the team contributed to the success of the project. They delivered exactly what we needed on-time and were excellent to communicate with during the entire process.

My organization, Plan International USA, partners with DB Services for various Salesforce and Marketing Cloud projects. Overall, I feel my DB Services team communicated with us well, worked to understand our challenges and needs, presented workable and sustainable solutions, kept us informed on progress, and ensured satisfaction. I would definitely partner with them again.

I have worked with DB Services twice over the past 2-3 years to maintain our Salesforce instance. They are knowledgeable and articulate the technical explanations in a way that I can understand. They are very responsive to our requests for information, and they manage the project in an organized way. They understand that we are a nonprofit with limited funds, and I feel like they work to ensure that we spend our money on what is critical to run our volunteer programs. I have a high degree of confidence in DB Services and will continue to use them for our Salesforce maintenance needs.

DB Services takes the time to really understand our business before jumping into solutions. They are highly collaborative throughout the process, working with our team to design and implement changes that make sense for us. Thanks to their approach, our Salesforce account is now more organized, efficient, and closer aligned with how we actually operate.

We worked with the team at DBServices to create an import tool for our Salesforce instance, and the experience was excellent. The team was patient and helpful throughout, collaborating closely with us to develop a solution that fully met our data import needs. They were open to feedback and made adjustments along the way to ensure the final product was exactly what we needed. The discovery, development, and launch process was clear and well-structured, and they provided thorough training so our staff could confidently run the tool on their own. I would highly recommend DBServices to anyone looking for expert, client-focused Salesforce development support.