Cambalache Technologies - Salesforce Consulting Services

Trabajamos de una forma organizada durante todo el proyecto. las expectativas fueron cumplidas. El equipo en el momento de dudas sobre el entendimiento siempre ha estado dispuesto con la mejor actitud a responder. Muestran dominio del tema y por lo tanto entregaron recomendaciones valiosas en la implementación.

Puedieran actualizar los articulos de conocimiento que le brindan a los clientes. Algunos links estaban rotos

At D'mapri S.A.S., we were facing a significant business challenge in relation to information management throughout the contact, sales and post-sales cycle with our customers in the plastics industry. Our need was to consolidate dispersed data and closely monitor both sales opportunities and PQR cases from our clients. In addition, we were looking to incorporate the instant messaging channel through the Business Whatsapp API to achieve a complete vision of the sales cycle. In this context, Cambalache Technologies revealed itself as an essential strategic ally, responding to our requirements in a detailed and personalized way to adapt Salesforce CRM to our precise needs. The team made up of Macarena Arias and Juan Martin Esquivel, led by Martin Candas, demonstrated a perfect combination of professionalism, technical competence, and a warm and humane treatment. It was evident that they deeply understood our needs and worked tirelessly to make the solution effective and tailored. In addition, the commercial support provided by Leandro Rodríguez was a valuable component that further strengthened our confidence in Cambalache Technologies. In order to achieve a successful engagement with Cambalache Technologies or other consulting partners, it is critical that they establish clear and open communication from the outset. Be sure to provide thorough details about your specific requirements and goals, even those that may seem minor. This approach will help the consulting team to customize the solution effectively and anticipate potential challenges. Also, keep an open mind for suggestions and recommendations based on the consulting partner's experience. Transparent collaboration and a constant exchange of information are essential for a successful engagement. Collaborating with Cambalache Technologies on this specific project has been a transformative experience for us. His team was noted for their ability to understand and address our unique business needs in the

It is an excellent tool that perfectly fits the needs of your company

From Textil Federal we were looking for a tool that would allow us to have control of our sales process and customer service. We investigated various options until we found out about Salesforce. We knew that this CRM was going to allow us to have all the information we needed and it was going to allow us to have the service where we really wanted: customer satisfaction. When we got in touch with the Cambalache Technologies team, they showed us everything that this tool was capable of doing and advised us that, according to our needs, we would need to implement: Sales, Service and Digital Engagement. As the meetings went by, they told us that they also did Salesforce integrations with other systems. For us it was a good option since we needed everything to be integrated to be able to be connected with the different systems of the company. Although it was a long process since it involved several implementations and several areas were involved in the project, they were always willing to help us and give us their opinion based on their journey and experience. Each meeting with the Cambalache team was very enriching as they gave us a lot of knowledge and without a doubt that helped us to make it not so difficult to understand the tool later. We are very happy with what was achieved and how we were all able to go through this great challenge for Textil Federal as a team. We recommend working with a partner like Cambalache Technologies!

From Elastómeros we were looking for a software that adapts to our business case. We had already tried the implementation of another CRM without success, so we were concerned about finding not only a CRM that suits our needs, but also an implementer that would give us the peace of mind and security that everything would be carried out in the best way. When we contacted Salesforce, they recommended Cambalache Technologies to us. In the business meetings they understood our requirements point by point, and they recommended the Sales Cloud cloud to us. We knew that our case had some complexities due to the characteristics of our quote, but they were from the beginning of the discovery to the end working hard to meet the deadlines. We are really very happy because the times that have been estimated were fulfilled. We made a great team and of which we are very proud of the results obtained!

The support of the team gave us has been a grate help for us.

From our company, Maria Cher, our goal was to organize, unify and have clear visibility of our costumers needs: from post sales enquiries to case management. Cambalache introduced us to Salesforce and how Service Cloud could provide us the scope and tools to meet our needs: as Digital Engagement and Einstein Bot. They understood our issues and goals and they could walk us through the best ways to use and connect Salesforce to our company. We are happy with the outcome of the project and very satisfied with the results!

Although we already had Salesforce Service Cloud implemented, we were looking for something that would allow us to have a more professional handling of our company's digital channels. Since we are dedicated to the field of advertising on public roads, we receive many messages daily and it was increasingly difficult for us to keep track of them. The Salesforce team recommended us the implementation of Digital Engagement and Einstein Bot since with that, we could not only have better communication with prospects / clients but also with the help of a Bot we could automate certain responses and we would not have to allocate our time in this task. They also recommended Cambalache Technologies to us, who proposed very agile and flexible forms of collaboration. Really, we are very happy to have expanded our use in Salesforce and to have had a partner who always listened to us and was predisposed to carry out the project in the best way. We would definitely recommend Cambalache Technologies!"

From the beginning of the meetings with Cambalache, they knew how to understand each of our complex processes in detail. They were always predisposed and adapted the software to our business, making it much more orderly and friendly.