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Flybits

Anticipate the needs of your customers to deliver a remarkable experience.

Overview

  • Create your data ecology with our patented data ingestion tool. Our mobile app "concierge" adds contextual data to this ecology.

  • Contextualize and personalize content sent to a "recommended for you" content channel in your app - without changing a single line of code.

  • We can integrate easily into your tech stack with our salesforce integration, among others.

Flybits’ end to end platform helps FIs engage with their customers to deliver hyper-personalized, contextualized experiences. Here’s how: Assemble data. Flybits simplifies the process of aggregating, unifying and normalizing disparate data - proprietary, public and 3rd party data, from core banking systems to CRMs and AI models - then enriches it with context from a user's app. Orchestrate experiences. Leverage your new data ecology in our easy to use Experience Studio to design 1-to-1 customer experiences delivered when your customers want & need them. Deliver to customers. Deliver these experiences with Flybits Concierge. This quick-to-market, low-code solution is easily integrated into your mobile app so you can start delivering experiences in as little as a week. Concierge can send nudges, feature content, and promote products & services, while also providing engagement and other device data back to the data ecosystem. Analytics. Flybits offers detailed reports based on the experiences delivered. This data can be viewed within the Flybits reporting tool, or can be exported to other tools to allow for a more comprehensive view of the customer experience.

Categories

Business Needs
Customer Service
Marketing
IT & Administration
Industries
Financial Services
Personas
Business Operations Manager
Marketer
Service Agent / Supervisor
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Person Accounts
Managed Package