NICE inContact CXone Performance Analytics for Salesforce Einstein - NICE CXone - AppExchange
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NICE inContact CXone Performance Analytics for Salesforce Einstein

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Starting at $20 USD per user per month Two License Options are available 1. Einstein Analytics Plus License (Read Only) capability for $20 per user per month 2. Einstein Analytics Plus License Admin (CRUD) for $40 per user per month (Minimum of 1 Admin license is required per org)

Discounts available for nonprofits

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Latest Release

10/29/2021

Pinpoint specific recommendations to improve contact center performance

In just a few clicks, get precise recommendations to improve your contact center KPIs—including FCR, agent efficiency and sales productivity—no coding or data specialists required. Plus assess benefits and risks with data-driven predictions.

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