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GridX Utility Business Operations Support (BOS) Cloud

Business Operating System for the Utilities Industry

Overview

GridX provides a suite of Big Data applications enabling utilities to develop better products, tariffs and business models, quickly implement these and efficiently deliver the meter-to-cash business process.

Rate design, rate analytics, billing and settlements: manage customer lifecycle from rate recommendation to billing and energy usage analytics. Supports complex rates for any business model: residential, commercial and more.
Key account management and customer engagements: omni-channel customer engagements, key account manager and CSR consoles, self-service, rate marketing, rate mailers, campaigns and customer notifications.
Big data analytics: interval data, usage & cost, forecasting, rate & bill comparison, real-time what-if analysis, revenue and margin analytics and more.

GridX on Salesforce provides a comprehensive solution to deliver the meter-to-cash-to-engagement business process for utility and community energy service providers. Energy service providers are enabled with the GridX-Salesforce solution to manage the entire customer lifecycle from onboarding and enrollment to rate calculations, billing and financial management, energy usage energy analytics, including rate comparison, rate recommendations, billing analytics, forecasting and revenue analytics.

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Elevate Your Agents with AgentExchange Solutions

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GridX Utility Business Operations Support (BOS) Cloud

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