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Elevate Your Agents with AgentExchange Solutions

Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

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IVR Migration Tool (Legacy to SCV powered by Amazon Connect & Lex)

Migrate Legacy IVR (Nuance, Cisco, Avaya, etc) to Amazon Lex & Connect

Compatibility

Required Salesforce Products This solution requires these products in order to work. Before you implement the solution, check that you have these products.: Service Cloud

Compatible Salesforce Products This solution is tested to work with and extends the value of these products, but doesn't require them.: Service Cloud

Salesforce Editions: Professional
Enterprise
Unlimited
Essentials

Supported Languages: English