IVR Migration Tool (Legacy to SCV powered by Amazon Connect & Lex)
Migrate Legacy IVR (Nuance, Cisco, Avaya, etc) to Amazon Lex & Connect
Compatibility
- Required Salesforce ProductsThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- Service Cloud
- Compatible Salesforce ProductsThis solution is tested to work with and extends the value of these products, but doesn't require them.
- Service Cloud
- Salesforce Editions
- ProfessionalEnterpriseUnlimitedEssentials
- Supported Languages
- English