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TrueDialog: Salesforce SMS Integration for Bulk & Two-Way Texting

By TrueDialog

Native Salesforce SMS for mass texting and two-way customer conversations.

Starting at $425   USD/company/month
Industries
Education
Financial Services
Healthcare & Life Sciences
Business Need
Customer Service
Sales Productivity
Marketing Automation
Requires
Sales Cloud
Service Cloud
Experience Cloud

Native Salesforce SMS for mass texting and two-way conversations on owned messaging infrastructure. G2 SMS Leader.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Service Cloud
Experience Cloud
Salesforce Editions
Professional
Enterprise
Essentials

App Details

Version
SMS Integration/SMS Integration 3.71.0
Listed On
10/08/2021
Latest Release
01/08/2025
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Community Builder
Ready to use in the Salesforce Community Builder.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Salesforce Mobile
Supports Salesforce for iOS and Android.
No Limits
Lightning Ready
Person Accounts
Community Builder
Managed Package
Salesforce Mobile
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 20
Custom Tabs: 11
Custom Apps: 2
Lightning Components
Global: 7
App Builder: 2
Community Builder: 1
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
3.17.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
09/13/2021

Additional Details

Most SMS apps bolt onto Salesforce with pop-ups and middleware — so replies get lost and activity never reaches the record. TrueDialog is different: a 100% Salesforce-native, enterprise-grade business texting platform with no pop-ups, no second login, and no middleware. Send a single text or a mass campaign straight from a Lead, Contact, or Opportunity record. Trigger texts from Salesforce Flows, personalize with dynamic fields and templates, and watch every two-way conversation log to the timeline — on desktop or the Salesforce mobile app. Why do teams choose TrueDialog? * Owned messaging infrastructure — no third-party CPaaS like Twilio, no added points of failure — for reliable delivery, enterprise throughput, and 99.99% uptime * TrueDelivery® AI deliverability pre-checks every message against carrier spam filters before it sends * 100% U.S.-based support, compliance, and enterprise-grade security: SOC 2, TX-RAMP, and ISO 9001 * TrueConnect enables TrueDialog with other systems, like HubSpot, at no additional charge * G2 SMS Leader, 2,000+ customers; up to 50% savings on SMS spend *Set up in under 15 minutes. You get a true texting partner.

Need help?

TrueDialog

Austin, Texas. USA

Please ensure that you have registered for an account at www.TrueDialog.com. For questions about opening an account, please contact us: https://www.truedialog.com/demo/

Support Phone512-501-5940
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