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TrueDialog: Salesforce SMS Integration for Bulk & Two-Way Texting
Native Salesforce SMS for mass texting and two-way customer conversations.
Starting at $425 USD/company/month
- Industries
- EducationFinancial ServicesHealthcare & Life Sciences
- Business Need
- Customer ServiceSales ProductivityMarketing Automation
- Requires
- Sales CloudService CloudExperience Cloud
Native Salesforce SMS for mass texting and two-way conversations on owned messaging infrastructure. G2 SMS Leader.
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Showing 10 of 31 Reviews
Game-changer
TrueDialog has been a transformative tool for our organization, providing a seamless, user-friendly SMS integration that stands out in the market. The intuitive interface ensures that even those with minimal technical expertise can navigate and utilize its features effortlessly. By enabling us to send and receive SMS messages, including pictures, directly within Salesforce, the platform has significantly streamlined our communication processes. Additionally, all SMS interactions are logged within Salesforce, providing a comprehensive communication history that is easily accessible. This centralized approach improves organization, ensures no important information is lost, and greatly enhances our team's efficiency.
Seamless Flow
We have been using True Dialogue for just over 6 months. It has changed how we approach potential students. The SMS feature has allowed me to make the initial contact with a lead more effective as we seem to see more of a response from leads via SMS then returning our phone calls.
Seamless SMS Communication
If you are looking communicate effectively with your leads, and customers within Salesforce, look no further than TrueDialog. The TrueDialog app will save you time and money seamlessly communicating with your customers one-to-one or with bulk texting. The TrueDialog tool is also extremely user friendly and easy for new users to pick-up. TrueDialog also provides US based support for any questions or issues you may have.
Best Salesforce SMS Provider
Using TrueDialog has been an incredible experience. I am able to send SMS from any object I'd like, add SMS flows and send to lists. Their US based support teams allows my team to get help whenever they need (not often) and better understand different ways SMS can be leveraged. It also works on the mobile app!
Very user friendly!
I use the TrueDialog Salesforce integration to communicate with my clients and have found it to be a very effective tool. After using several other services, I have settled on using TrueDialog as it is extremely user friendly, and their customer service is second to none.
This SMS does it all!
We can send bulk messages to our contacts with ease. Unlike our previous app provider, we can also send to more than 250 contacts at a time! The feature that allows for conversational messaging even comes with a dialog box similar to the dialog box our staff have on their personal cell phones that allows them to see all previous conversation history. The icing on the cake is if we ever need help, their support team is super responsive and know their product well.
Simply the best better than all the rest!
This tool has enabled us to communicate effectively with our customers. Increasingly, we find that people prefer not to respond to emails or answer phone calls, so TrueDialog offers an excellent solution for staying connected with our contacts. Top Reasons to Use: 1. Minimal setup required; it's ready to use with little to no effort. 2. Great integration with the Salesforce Mobile App, allowing you to view and respond to messages on the go. 3. US-based customer support, providing the assistance we need with just a phone call.
A Dream for Seamless SMS Communication
TrueDialog's native SMS integration has been a game-changer for our organization, and I can't recommend it highly enough. The integration is truly seamless. There's no need to jump between apps or deal with clunky workarounds. We send and receive SMS messages directly within Salesforce, keeping all communication history in one place. Additionally, TrueDialog is incredibly easy to set up and use. The interface is intuitive, and the features are well-organized, making it a breeze for our team to adopt.
Truly native SMS communication
Most seamless and truly native SMS integration on the App Exchange. The integration allows you and your teams to communicate conversationally, send messages in bulk to thousands of recipients, and trigger any event based messaging using the compatibility with Flows. The Salesforce support team at TrueDialog is U.S based and incredibly responsive. A nice added bonus, the TrueDialog functionality with the Salesforce mobile app is second to none.
Most effective tool in SF
I use TrueDialog to communicate effectively with all my leads, prospects, and customers. Being able to send an SMS on any object in SF has been the most effective tool for me to get deals across the finish line. Not only is the tool effective, but it is also extremely simple to use and train other reps on. TrueDialog also provides U.S.-based support, which allows my team to get the help they need at any time. We often reach out for tips and tricks that they see in the marketplace, and the team is responsive and creative. We love using TrueDialog!