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Elevate Your Agents with AgentExchange Solutions

Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

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Digital Engagement (Legacy Chat Transcript + Messaging Session) Dashboard

Report on KPI's for Digital Engagement

Compatibility

Required Salesforce Products This solution requires these products in order to work. Before you implement the solution, check that you have these products.: Sales Cloud

Salesforce Editions: Professional
Enterprise
Unlimited
Developer

Supported Languages: English

Additional Requirements

You must purchase Digital Engagement licenses from Salesforce before attempting to install this package. Once purchased, please enable Omni Channel, Chat and Messaging before installing this Dashboard.