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Crisis Response Application
Ensure fast and effective support for employees impacted by a crisis.
- Business Need
- Collaboration
- Requires
- Platform Cloud
- Compatible With
- Sales CloudService CloudExperience Cloud
Enables companies to respond to and manage a crisis in their community (pandemic, natural disaster, organizational events, etc.) to ensure employee well-being and business continuity. Compatible with Salesforce Care orgs and with existing orgs.
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- Platform Cloud
- Compatible WithThis solution is tested to work with and extends the value of these products, but doesn't require them.
- Sales CloudService CloudExperience Cloud
- Salesforce Editions
- EnterpriseUnlimitedForce.comDeveloper
App Details
- Version
- Crisis Response App/Spring 2024 1.13.0
- Listed On
- 03/30/2020
- Latest Release
- 03/22/2024
- Supported FeaturesNative AppBuilt exclusively on the Salesforce Platform, ensuring reliability and performance.No LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Community BuilderReady to use in the Salesforce Community Builder.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- Native AppNo LimitsLightning ReadyCommunity BuilderManaged Package
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 17Custom Tabs: 18Custom Apps: 4
- Lightning Components
- Global: 22App Builder: 18Community Builder: 11
- Languages
- EnglishFrenchGermanItalianJapanesePortuguese
Security
Additional Details
Address Workforce and Location Impact With a centralized place to manage known impacted employees (e.g. an employee who is sick or displaced) and impact on locations/services/operations (e.g. closure of or damage to an office), companies can quickly begin to address the challenges their employees are facing. By utilizing pre-built workflows for following up with employees, companies enable efficient responses and ensure continued wellbeing. Plus, manage office closures, cleaning schedules, and repairs. Respond to Employee Needs Through outreach and assistance programs, companies can support their employees’ requests and ensure their health and safety. Whether it is a request to travel or an ask for new work-from-home equipment, program enrollment means employees can easily make their needs clear. Keep Employees Up to Date By quickly deploying a crisis-centric Employee Portal, companies can create a central hub for their employees to access company news and up-to-date local and global information. Plus, employees can leverage the portal to update their impact and status, as well as submit requests for the assistance programs.
Need help?
Salesforce Labs
San Francisco, CA, USA
For support, please post on the Trailblazer Community Group: https://trailhead.salesforce.com/trailblazer-community/groups/0F93A000000PiYjSAK