Help & Support
Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More
Have Questions?
Crisis Response Application
Ensure fast and effective support for employees impacted by a crisis.
- Business Need
- Collaboration
- Requires
- Platform Cloud
- Compatible With
- Sales CloudService CloudExperience Cloud
Enables companies to respond to and manage a crisis in their community (pandemic, natural disaster, organizational events, etc.) to ensure employee well-being and business continuity. Compatible with Salesforce Care orgs and with existing orgs.
Highlights
Address Workforce and Location Impact With a centralized place to manage known impacted employees (e.g. an employee who is sick or displaced) and impact on locations/services/operations (e.g. closure of or damage to an office), companies can quickly begi
Respond to Employee Needs Through outreach and assistance programs, companies can support their employees’ requests and ensure their health and safety. Whether it is a request to travel or an ask for new work-from-home equipment, program enrollment means
Keep Employees Up to Date By quickly deploying a crisis-centric Employee Portal, companies can create a central hub for their employees to access company news and up-to-date local and global information. Plus, employees can leverage the portal to update t
Provider Details

Salesforce Labs
San Francisco, CA, USA
Founded
1999
Salesforce Labs is a program that lets salesforce.com engineers, professional services staff & other employees share AppExchange apps they've created with the customer community. Inspired by employees' work with customers of all sizes and industries, these apps range from simple utilities to entire vertical solutions. Salesforce Labs apps are free to use, but are not official salesforce.com products, and should be considered community projects - these apps are not officially tested or documented. For help on any Salesforce Labs app please consult the Salesforce message boards - salesforce.com support is not available for these applications. Questions? Please visit https://success.salesforce.com/answers.
Pricing Details
Free
You can fully use this solution without payment.