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Moobidesk - Omni Channel Customer Engagement - WhatsApp/LINE/SMS/WeChat/FB Msg

Deliver the best customer experience across all channels on one platform

Overview

Combine the power of Salesforce and Moobidesk’s Omnichannel Solution to streamline communications between your team and your customers across all channels such as WhatsApp, WebChat, Facebook messenger, and Telegram.

See How Moobidesk - Omni Channel Customer Engagement - WhatsApp/LINE/SMS/WeChat/FB Msg Works

Maximise your communication touchpoints The integration of multiple channels in one single interface enables your team to serve clients in a variety of ways that are not only flexible and convenient, but also aids in building customer relationships.
Increase sales and productivity Being omnichannel makes it easier for customers to get in touch with you, which in turn drives greater loyalty, and ultimately an increase in revenue and business growth.

Moobidesk is a smart customer engagement solution that integrates essential channels such as WhatsApp, WebChat, Facebook messenger, and Telegram into one single interface. The way you connect with your customers should be simple, not complex. With Moobidesk, organisations can manage customer interactions and provide great customer support effortlessly. Moobidesk is easy to use and can be configured pretty much any way you can imagine. With a Moobidesk omnichannel solution, you can set your support organization up to provide world-class service from the start. Connect with users wherever they are: Your users get to choose their preferred communication channels, and you can easily support them from one single place. Know your users better, act in real time: See all users’ information in one glance including past interaction history.