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Moobidesk - Omni Channel Customer Engagement - WhatsApp/LINE/SMS/WeChat/FB Msg

By Maven Lab Engage Pte Ltd

Deliver the best customer experience across all channels on one platform

No Ratings
$5   USD/user/month

Discounts available for nonprofits

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Business Need
Chat & Web Conferencing

Combine the power of Salesforce and Moobidesk’s Omnichannel Solution to streamline communications between your team and your customers across all channels such as WhatsApp, WebChat, Facebook messenger, and Telegram.

Compatibility

Salesforce Editions
Professional
Enterprise
Essentials

App Details

Version
Moobidesk/Moobidesk 1.13.0
Listed On
03/15/2021
Latest Release
03/03/2022
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 3
Custom Tabs: 1
Custom Apps: 1
Lightning Components
Global: 2
App Builder: 2
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.13.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
02/26/2021

Additional Details

Moobidesk is a smart customer engagement solution that integrates essential channels such as WhatsApp, WebChat, Facebook messenger, and Telegram into one single interface. The way you connect with your customers should be simple, not complex. With Moobidesk, organisations can manage customer interactions and provide great customer support effortlessly. Moobidesk is easy to use and can be configured pretty much any way you can imagine. With a Moobidesk omnichannel solution, you can set your support organization up to provide world-class service from the start. Connect with users wherever they are: Your users get to choose their preferred communication channels, and you can easily support them from one single place. Know your users better, act in real time: See all users’ information in one glance including past interaction history.

Need help?

Maven Lab Engage Pte Ltd

Singapore

Support Phone+65 6259 0170
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