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Supplyforce Bot

Keep people safe and freight moving using a digital channel of choice

No Ratings
Free  

Never requires payment

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Business Need
Field Service

No apps, No logins! This bot helps employees, employers and supply chain trade network partners stay connected anytime, anywhere, on any device and on their preferred communication channel. It's the perfect addition to Service Cloud.

  • Supplyforce Bot Demo

Compatibility

Salesforce Editions
Enterprise
Unlimited
Developer
Additional Requirements
Einstein Bots and Salesforce Messaging must be configured in the org before installing this package. Digital Engagement licenses are required.

App Details

Version
Supplyforce Bot/Spring 2020 1.6.0
Listed On
05/01/2020
Latest Release
01/09/2023
Supported Features
Native App
Built exclusively on the Salesforce Platform, ensuring reliability and performance.
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Editable Code
This product is installed as an unmanaged package in your Salesforce org and its code is available to view and modify.
Native App
Lightning Ready
Editable Code
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 0
Custom Tabs: 0
Custom Apps: 0
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.6.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
04/29/2020

Additional Details

Field employees and their managers can connect on their preferred channel using natural language. The solution provides managers complete visibility into the field and their team members’ immediate needs, so they can proactively respond to acute situations, especially during a crisis. This bot is the perfect addition to keep people safe and freight moving. Users will be able to: -Seek help, connect with their supervisor, or escalate issues when they are far from home by using text. -Let their companies know how they’re doing or if they are unable to work on a given day. -Allow managers to react quickly to avert potential disruptions in the supply chain due to an employee who is unable to work. -Ask about important safety alerts. -Initiate a chat or phone call for live support and more urgent needs. The solution includes a quick start guide on how to connect the bot to your back-office operations and leverage the full power of Service Cloud!

Need help?

Salesforce Labs

San Francisco, CA, USA

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