Translation Studio by 1440 | Automated Translation for Salesforce

Listened to our needs and responded with solutions

Our relationship with 1440 began three or four years ago. We were very interested in the Translation Studio product, but in our assessments and reviews of the tool, it was missing some capabilities that were critical to our use case. They listened, and over the course of several months they worked with us to enhance the product to include the features we needed. After they helped us with the implementation, there were some issues that needed to be resolved, and they were very responsive to take corrective action and cooperate with us to get to root causes. Things are running smoothly now, and we're onboarding several additional user groups so they can enjoy the value of Translation Studio working with their customers. 1440 are excellent partners!

Service replies in multiple languages

1440 facilitated a demanding set of requirements within aggressive timelines which enabled a very smooth transition to service replies. We are continuing to work with 1440 to further expand our capabilities. Great product and amazing team. Communication from Jon and his team has been superb throughout as has their willingness and eagerness to help at every stage.

Translations & Support

We rolled out Translation Studio for Knowledge Base, Cases and custom Case Comments solution in 2 regions for 5 different languages in the internal env and Partner Portals. The solution as mentioned many times below in the reviews cuts translation costs and is beneficial for our partners. We greatly appreciate real-time support we obtained from 1440 during the development, and we continue to receive after the roll outs. I'm mentioning support as the quality stands out for me compare to the other apps we have from the other providers.

Cutting edge app for your data, chat and metadata translations

As someone who worked extensively on a project for translating metadata, I know the difficulties of doing with natively which not only involves a lot of customization but also working with human translators which can be expensive. This app cuts down all that overhead and not only translates metadata but also data and chat conversations which is the biggest value proposition. The app takes conversational context and not the literal meaning of the words using generative AI. Jon and team provide exceptional support and this is another reason that sets this app apart.

Great Customer Service

Kristina [and the whole team] has been amazing to work with. Kristina has been my main point of contact and she has gone above and beyond. We have customizations that needed to be worked around and they did just that. All the hurdles they were met with were bounded over efficiently and with a smile. Great job 1440!

Chatbot translations

The new feature that allows us to translate the dialogs and clone a chatbot saved us much time during our implementation. Great product!

Saves so much time

Well worth it, this tool has saved countless hours of tedious translation. Highly recommended.

Translations from days/weeks to instant

We get cases from all over the world in numerous different languages. In order to assess them by a central team we were having to send key fields out for translation which took time, making it more difficult to comply with requirements for response and reporting timeliness and adding cost to our process. We are just deploying translation studio and finding it super easy to setup, very powerful to control using standard Salesforce configuration (flows), and having the ability to pick from different translation systems (Microsoft/Google/Amazon) has been a differentiator which allows us to meet our privacy requirements. This is a game changer!

1440 / Cloud Conversion translation helps The Estee Lauder Companies

We have rolled out Service Cloud to all 5 regions and have advisors that speak multiple languages. 1440's Cloud Conversion translation product allows our advisors to type in their native language and our Global reporting gets these translated fields in English. It saves us doing manual translation via Google and saves the teams hours of lost productivity. We love the product!